Finding out a clip was rejected for fake views is unsettling, so here is what it actually means, what it does not mean, and what happens next.
Our team checks clips for fake views and engagement, and rejects a clip when they look bought or generated. The brand's team can also reject or block a clip for the same reason. Either way, you can appeal the decision once in the app, and Content Rewards' own appeals team decides.
Who can reject a clip for fake views
Who | What happens, and what you see |
Our team, or the brand's team | Our team rejects a clip when its views or engagement look bought or generated. The brand's team can reject or block a clip during its review for the same reason.
Either way the clip moves to your Rejected tab, and anything set aside for it but not yet paid goes back to the campaign. |
What a rejection for fake views means for you
A rejected clip cannot be paid, and its payout no longer shows on your Earnings page. You can appeal the rejection once, and Content Rewards' own appeals team decides, with one of two outcomes. We aim to answer appeals within 2 to 7 days.
The two outcomes
Outcome | What it means , and your money |
Approved | The rejection was wrong.
The clip goes back to where it was before the rejection. An approved clip is approved again and its earnings are set aside again; if the campaign is paused or out of budget at that moment, the clip waits in Pending instead. |
Declined | The rejection was right.
The clip stays rejected, and that rejection can't be appealed again. |
How to appeal
You may appeal each rejected clip once. Tap Start appeal on the clip on your Submissions page and explain in writing why the views and engagement are real; you may be asked for evidence, and analytics screenshots, your for-you placement or a paid boost the brand arranged are the kind that settles it. Content Rewards' own appeals team decides, and we aim to answer within 2 to 7 days. You can follow your appeal in Support, in the app's menu. If a verified agency (it has a gold Verified check beside its name on the campaign's page) rejected the clip, that agency makes the final call, so ask its team about it in Support.
What can take a payout back
A payout that has not yet paid is returned to the campaign in three cases: the clip is rejected after it was approved, including for fake views; on per post, the clip never reaches the minimum views while we are still watching the post; or your account is banned, which returns every clip that was still pending or approved but not yet paid. You are notified when it happens. Once a payout has settled to your balance it is not reversed through any of those; the only exception in the Terms is that we may withhold or offset against your balance a loss from confirmed fraud, botting or cheating on your account. Money you have already withdrawn is never touched.
What you see, and what the brand sees
A returned payout drops off your Earnings page, and the clip's own Payout details panel records it as Payout clawed back, marked Returned, with a line saying why. On the brand's side the returned amount, fee included, goes back into the campaign's available budget. This happens on its own; it follows from the rejection, the minimum or the ban.
Does this count against you?
One rejected clip is a decision on one clip, and if your appeal is approved the clip carries on as before. Buying or generating views, likes, followers or engagement, or coordinating to do so, is a different matter: under the Terms it means a permanent ban, the social accounts connected to the banned account can be blocked from the platform with it, and accounts that appear to be run by the same person can be treated together. A ban can be appealed once in the app, with Appeal the suspension on the Account suspended screen, and a person reviews it; what a ban does to your balance is in Your account was suspended or you were removed from a campaign.
If something looks wrong
If a clip was rejected for fake views and the views are real, appeal with your evidence as above. A post that goes private or is removed does not get the clip rejected on its own, and the views it earned before that still count.
This is a decision about one clip, not a verdict on you: explain the engagement, attach what you have, and a person will look.
Related